Please use our website Contact form or send us an email to . We are an online business and unable to take telephone enquiries regarding sales orders.
We ship internationally on a weekly basis except during holidays such as Christmas and the New Year either by Royal Mail or Deutche Post (DHL). For Europe delivery can take 3-6 days, USA & Canada 5-9 days, Rest of World up to 6-12 days.
We ship to most countries. This can be checked by adding an item to your basket and proceeding to checkout, where a shipping price will be added to your basket if we ship to your location.
For the UK it is free if you spend £25 or more, otherwise there is a flat rate of £3.00 or £2.00 for exceptionally light items. For other countries it will depend on the weight and dimensions of your parcel. This is calculated after the items are placed in your shopping basket, when you proceed to checkout. It ranges between £5.00 & £7.00 but the actual price is added when you enter your shipping country.
We use Royal Mail for UK deliveries and DHL Deutsche Post for international deliveries. All parcels are tracked. Small orders are sent as a packet that will fit through a letterbox.
International orders are classified as DDU which means you, the customer, are responsible for any customs duty payable in your country. Description of the parcel contents, order price, tariff number and origin are included on the customs declaration. EU countries will be charged VAT by their country's customs office.